A century-old shop in the heart of Crosshaven, Power's, has become a beloved institution, with its owner, Marie Power, claiming to know every customer by their first name. This remarkable achievement is a testament to the power of community and the importance of human connection.
Marie, who never intended to be a shopkeeper, stumbled into the role and found her calling. With a genuine interest in people and their lives, she has built a thriving business and a reputation as a friendly face in the village.
"I believe that being a shopkeeper requires a deep curiosity about others and a willingness to work hard. You must be there for your customers, always," Marie shares.
Power's is a true one-stop shop, offering an eclectic mix of items, from candles and firelighters to fishing gear and fresh bread. Marie takes pride in catering to the needs of both locals and holidaymakers, ensuring they find everything they require under one roof.
But here's where it gets controversial: Marie's success isn't just about the products she sells. It's about the relationships she builds. She goes the extra mile to learn her customers' names, creating a sense of familiarity and belonging.
"A simple greeting and a smile can make all the difference. It's about making people feel seen and valued," she explains.
And this is the part most people miss: Marie's approach to customer service extends beyond the counter. She is a helpful guide, a good neighbour, and a friend to many. Her impact on the community is evident in the warm welcome she receives wherever she goes.
"I'm often surprised by how well-known I am. I think it's because I treat everyone with kindness and respect. I believe in the power of human connection, and it seems to have paid off," she reflects.
As Power's celebrates its 100th year in business, it's clear that Marie's legacy goes beyond the products on the shelves. It's about the community she has built and the impact she has had on the lives of those around her.
So, what do you think? Is Marie's success a result of her genuine interest in people, or is there something else at play? We'd love to hear your thoughts in the comments below!
